Trust
Subprocessors
Service providers that may process personal data to help BOOKSAFE deliver the platform.
Last updated: 28 June 2026
How this list works
This list covers providers used by BOOKSAFE that may process Customer Personal Data. Some optional providers receive data only when a business or user enables the relevant integration or location feature. Stripe may act as an independent controller for parts of payment processing and regulatory compliance.
Current providers
| Provider | Purpose | Processing location | Data involved |
|---|---|---|---|
| IONOS SE | UK production infrastructure, database and file hosting, network services, and transactional email | United Kingdom / EEA | Account, business, booking, customer, uploaded content, logs, and email data |
| Clerk, Inc. | Business and customer identity, authentication, verification, and session services | United States / global infrastructure | Identity, contact, authentication, device, and session data |
| Stripe group companies | Subscription billing, connected-account onboarding, booking payments, fraud prevention, refunds, disputes, and payouts | United Kingdom, EEA, United States, and global infrastructure | Identity, business, transaction, payment, fraud, and support data |
| Google LLC and affiliates | Optional Google Sign-In, Google Calendar synchronisation, and Firebase push notifications | United Kingdom, EEA, United States, and global infrastructure | Identity, calendar, booking-event, device-token, and notification data when enabled |
| Postcodes.io | Postcode validation, lookup, and location search | United Kingdom | Postcodes, coordinates, query metadata, and requesting IP address |
| BigDataCloud Pty Ltd | Fallback reverse-geocoding for location search | International | Coordinates, query metadata, and requesting IP address |
| OpenStreetMap Foundation — Nominatim | Fallback reverse-geocoding for location search | United Kingdom / EEA infrastructure | Coordinates, query metadata, and requesting IP address |
Changes and objections
We update this page when providers materially change. Business customers may object to a new subprocessor on reasonable data-protection grounds in accordance with the Data Processing Agreement by emailing hello@booksafe.co.uk within 15 days of notice.